Are you ready for a new opportunity with a set Monday to Friday roster and every weekend off?

That’s just one of the many perks of joining our Customer Contact Team, and right now, we have both permanent and 6-month secondment positions available!

With a new Team Manager, Matt Maidstone leading the way, now is the perfect time to join our passionate, hard-working team that prides itself on delivering exceptional service—not just to peers but in every customer interaction.

Key Responsibilities:

-              Contacting customers to assist with enquires by actioning messages and tasks

-              Requesting Police reports and right of Information to assist claims

-              Rectify staff errors identified via the Correction of errors process

What are some of the main things the advisors love about their role?

-              Every day is different

-              Problem solving

-              Customers reactions to significant refunds (and even the smaller ones)

-              Team culture of collaboration

-              Knowing what we do helps build trust with our Customers and our Regulators

DON’T TAKE OUR WORD FOR IT, REACH OUT TO OUR ADVISORS………….

About You:

-              A minimum of 6 months of experience in Operations

-              Exceptional attention to detail

-              Strong compliance

-              Ability to Prioritise and multitask

-              Team Player

Please be sure to specify in your application which role you are interested in – a 6month secondment or permanent position!  

**Salary $77,241 incl super

Come down and see us! Level one East, N pole.

For further information please reach out to Jess Duce or Matt Maidstone.