Purpose of the role 

Oversee 24/7 building operations, ensuring safe, compliant, and efficient facilities. Support workplace transformation, maximise site capacity, and maintain high asset performance.

Key priorities 

• Lead and manage all facilities operations, ensuring safety, efficiency, and compliance.
• Plan and deliver relocations, office improvements, and build projects.
• Oversee maintenance of building assets and machinery (e.g., lifts, HVAC, generators).
• Ensure maintenance is completed by licensed, certified tradespeople.
• Maintain knowledge of emergency management procedures.
• Support business continuity and safe access across all sites.
• Take a hands-on approach to problem-solving and engage with all levels of staff.
• Manage contractors and service levels for maintenance and repairs.
• Weekly to fortnightly visits to our Brisbane offices (pool car provided)
• Travel occasionally between QLD and interstate sites.

About you - Experience & Knowledge:

• Year 10 education (trade qualification preferred).
• Building safety white card (desirable).
• Experience in facilities management or property maintenance.
• Strong relationship-building skills with service providers and internal stakeholders.
• High attention to detail, problem-solving ability, and calm under pressure.
• Excellent time management and ability to prioritise multiple tasks.
• Strong communication and computer skills (Excel, Word).
• Knowledge of building codes (desirable) and WH&S legislation.
• Risk assessment and hazard management skills.
• Practical, hands-on repair skills with a cost-conscious approach.
• Positive, solutions-focused attitude.

Ways of working 

Head Quarters, Sippy Downs, Sunshine Coast:
Our beautiful Sunshine Coast office offers free onsite parking, is close to public transport (bus), and is conveniently located near shops. Plus, our HQ comes with multiple perks—read more below!

This role also requires weekly to fortnightly visits to our Brisbane offices (with a pool car provided),

Why Youi?

At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us!

• Work-Life Balance – 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services.
• Wellbeing – Free fitness classes, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés.
• Financial Perks – 15% insurance discount, retail deals, free footy tickets, and  financial wellbeing & health insurance consults.
• Growth & Recognition – Career progression, paid study leave, and an award-winning reward & recognition program.
  
  

As a Circle Back Initiative member, we commit to respond to every application.

* Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers.