We are thrilled to announce of an opening in TPD Settlements within our dynamic claims department. As a TPD Settlements Advisor, you play a crucial role in assisting a Third Party with their claim. This will include determining liability, conflict resolution and providing outcomes to the Third Party directly. You will regularly communicate with Third Parties at various stages of the claims process, ensuring weekly and fortnightly targets are achieved.

About the role

• Manage and negotiate the settlement of Third Party claims
• Collaborate with Youi customers and Third Parties, providing professional and efficient service throughout the claim process
• Make informed decisions confidently on a daily basis to drive successful outcomes

About you

• Strong negotiation skills and a creative approach to problem-solving
• Previous experience in Collections is highly desirable
• The ability to thrive in a collaborative team environment
• A proactive attitude, demonstrating a willingness to learn and adapt for optimal results
• Excellent client service and communication skills
• Outstanding time management skills, crucial for effectively handling a substantial claims portfolio

Ready to embark on an exciting career in Settlements? If so apply now to expand your skillset and career growth, or reach out to Danielle Keech for more information about this opportunity.