As part of our night team for Small Business Insurance (SBI), your mission is to provide top-notch service and tailored insurance solutions alongside covering all aspects of your clients' enquiries: from sales to amendments and renewals. You'll safeguard the success of our valued small business customers while ensuring their businesses are protected from every angle. We believe in a collaborative approach, working in an engaging team environment to guarantee every business challenge is resolved.

About the role

• Onsite and part time, working Monday to Friday, 4pm to 9:30pm
• Actively engaging with our small business clients, showcasing the benefits of our SBI products and services
• Fielding general questions about SBI, while amending existing policies and setting up new ones
• Problem-solving to help entrepreneurs navigate the complexities of insurance
• Working collectively to reaching sales and performance targets

About you

• Passionate in providing an exceptional customer experience
• Motivated, adaptable, and eager to learn
• Outstanding communication skills to effectively engage our clients with confidence
• A positive attitude that thrives in a performance driven and collaborative team environment
• A trade background or small business ownership/management experience is beneficial to relate to our client base, though not essential
• Completed Youi's 6 months probation period

Don't tick every box? No worries!

We understand that many skills are transferable, so even if you don't tick all the boxes, you may be just what we’re looking for. Apply now to expand your skillset and increase your career opportunities or reach out to Jessica Duce for more information about this role.